Delivery Information:

Thank you for choosing J.T.H Imports! We strive to ensure a seamless shopping experience for our customers, including timely delivery of your orders. Below are the details regarding our delivery process:

  • Delivery Method: All goods are delivered via Royal Mail Tracked Delivery. This reliable service ensures that your package is tracked from dispatch to delivery, providing peace of mind throughout the shipping process.

  • Please Note: While we endeavor to provide timely delivery using Royal Mail Tracked Delivery, in the event of any issues such as disruptions in Royal Mail’s service or industrial action, we may experience delays. Rest assured, we will make every effort to utilise alternative delivery methods to ensure your goods reach you as soon as possible.
  • Dispatch Time: Orders are typically dispatched within 5-7 working days from the date of purchase. We aim to get your items to you as swiftly as possible while maintaining the highest standards of quality.

  • Tracking Information: Once your order has been dispatched, you will receive a tracking number via email. This tracking number enables you to monitor the progress of your delivery directly through the Royal Mail website, allowing you to anticipate the arrival of your package.

  • Confirmation Email: Upon dispatch of your order, you will also receive a confirmation email from us at J.T.H Imports. This email serves as confirmation that your items are on their way to you and includes your tracking information for easy reference.


Should you have any questions or require further assistance regarding your delivery, please don’t hesitate to contact us at general@jthimports.co.uk. Our dedicated team is here to help with any inquiries you may have.

Company Address: J.T.H Imports Unit, 6, Buckingham Court Rectory Lane Loughton Essex IG10 2QZ United Kingdom

Thank you for choosing J.T.H Imports. We appreciate your business and hope you enjoy your shopping experience with us! For information on returns and refunds, please refer to our Returns and Refunds Policy.

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