A top seller in the US, Lumify® by Bausch + Lomb is clinically shown to visibly reduce eye redness in just 60 seconds — and unlike typical drops, there's no rebound effect. We source the genuine product straight from the States, so you can skip the overpriced panic-buys and customs hassle. If you've ever forked out £30 or more last-minute, you're not alone — we've made it simpler, more affordable, and completely hassle-free to get Lumify® delivered across the UK. Full breakdown on our Lumify guide.

Lumify® is available in two bottle sizes: 2.5ml and 7.5ml. Both contain the same fast-acting formula — brimonidine tartrate 0.025% — which reduces redness quickly without the harsh rebound effect seen in standard drops. The 2.5ml size is ideal for occasional use, while the 7.5ml offers better value for regular users. We also stock a preservative-free single-use vial pack for sensitive eyes. All sizes shipped straight from the US — no customs fees, no fakes, just genuine Lumify® at the best UK price.

Definitely — if your optician has recommended it. AREDS 2 is a clinically researched supplement designed to help slow the progression of age-related macular degeneration (AMD). The Bausch + Lomb PreserVision formula contains the precise levels of lutein, zeaxanthin, zinc, copper, and vitamins C and E — exactly what many UK opticians recommend. It's not easy to find the authentic formulation here, which is why we import the genuine version ourselves. Full details in our AREDS 2 guide.

Absolutely — and we genuinely appreciate your caution, especially with so many counterfeits floating around online. At JTH Imports, every product we sell is 100% authentic, sealed, and imported straight from the USA. No UK repackaging, no third-party versions, and nothing dodgy — just the real deal in original American packaging, exactly as you'd find in a Walgreens or CVS. Safe, secure, and exactly what your eyes (or supplements) need.

All product expiry dates are listed on the individual product pages. We keep stock fresh and rotate regularly — you'll always receive product with a sensible amount of shelf life left. If you've got a specific concern, email us before ordering and we'll check the batch for you.

Talk to your GP or pharmacist first — always. We can tell you what the product is and how it's used, but we can't give personalised medical advice. Pretty much every product we stock has guidance on this on the packaging itself, but a quick chat with a qualified human is always the right call if you're unsure.

Yes — you can also visit AREDS2Shop.co.uk, our specialist sister site for AREDS 2 PreserVision specifically. Same direct-from-US sourcing, same VAT-registered UK operation, same energy. For Lumify and everything else, you're already in the right place.

We dispatch orders twice a week to keep things cost-effective and customs-friendly. If you order just after a dispatch day, your parcel will be sent in the next round — no need to stress. Once it ships, you'll receive a Royal Mail tracking number, and delivery is always free and fully tracked. Most parcels arrive within 2-4 working days of dispatch. Full details on the Delivery page.

Nope. Never. We import everything in bulk before you order, handle all the duties and VAT ourselves, and hold UK stock. Your parcel ships domestically with Royal Mail — same as any UK retailer. The price you see at checkout is the price you pay. No nasty doorstep surprises.

We're UK only at the moment. We've thought about expanding to Ireland and Europe but the customs paperwork makes it a faff that's hard to do at our prices. If we change that, you'll see it announced loud and clear.

Royal Mail doesn't deliver on Sundays or most bank holidays, so anything dispatched immediately before a long weekend can land a day or two later than usual. Nothing's gone wrong — the parcel is just sitting in the postal system waiting for normal service to resume. Factor in a small buffer around bank holidays.

If we haven't dispatched yet, yes — email us ASAP with your order number and the new address. Once a parcel's in Royal Mail's hands, the only person who can redirect it is you (via the Royal Mail Track & Trace page using the tracking number we sent you).

If it hasn't been dispatched yet, absolutely — drop us an email and we'll cancel and refund. Once it's shipped, it falls under our standard returns policy instead.

Sorry to hear that. Take a couple of photos of the damaged packaging and the product, and email them to us within 48 hours of delivery with your order number. We'll sort a replacement or refund quickly. Royal Mail's pretty careful but the odd parcel takes a knock — we'd rather make it right than make excuses.

If you're approaching the 4-working-day mark from your dispatch email and there's no movement on the tracking, then get in touch. Most "missing" parcels turn up within a day or two of being expected. If it's properly lost, we'll either reship or refund — no quibble.

Yes, within 14 days of delivery for unopened, undamaged items in their original packaging. Full details on our Refund & Returns Policy page. For sealed health and personal-care products, we can't accept opened items back for hygiene reasons — that's standard across the industry.

Our chatbot is here to help with quick, useful info — mainly about shipping updates and providing a direct link to this FAQ page. Find Jethro in the bottom right corner of your screen. To get your order's shipping status, you'll need to provide your order number (with the #) and the email address you used at checkout — that's just for security. Once it's got that, it'll be happy to assist. For anything more detailed, drop us a line at enquiries@jthimports.co.uk.

Easy — use Jethro the chatbot in the bottom right corner. He'll ask for your order number (with the #) and your checkout email. That's all you need. No account required.

Nope. Guest checkout is fine. That said, creating an account at checkout takes about 10 seconds, saves your details for next time, and lets you see your order history and tracking info anytime in your My Account area. Up to you.