Why do you only ship once per week?

We're a small team bringing American products to the UK at the best price. Weekly shipping keeps operations lean, prices low, and delivery consistent.

Someone emailed saying 'I paid £30 for eye drops – I OWN YOU!'?

Yes, and we’re likely printing their label while reading it. All orders are handled with care — but please allow time for weekly dispatch.

What are Lumify Eye Drops and why are they so popular?

Lumify® Redness Reliever Eye Drops by Bausch + Lomb are a US bestseller — clinically proven to reduce redness in just 60 seconds without the rebound effect. JTH Imports offers genuine Lumify shipped directly from the USA, customs-free and cheaper than UK retailers.

What's the difference between Lumify 2.5ml and Lumify 7.5ml?

Lumify Eye Drops are available in 2.5ml and 7.5ml sizes. Both contain brimonidine tartrate 0.025% and work fast to reduce eye redness. The 2.5ml is great for occasional use; the 7.5ml is better value for regular users.

How fast does Lumify work?

Lumify starts working in just 1 minute and lasts up to 8 hours, with no rebound redness.

Is Lumify safe for daily use?

Yes. Lumify is FDA-approved and safe when used as directed up to 4 times daily.

Can I use Lumify with contact lenses?

Yes, but remove lenses before applying and wait at least 10 minutes before reinserting.

Does Lumify cause rebound redness?

Nope. Lumify selectively targets veins in the eye, avoiding the rebound redness effect common with other drops.

How do I track my order at J.T.H Imports?

Use our chatbot Jethro in the bottom-right corner of the screen. Just enter your order number and email to get tracking details instantly.

Where does Jethro get my tracking info from?

Jethro connects to our order system and fetches your Royal Mail tracking details automatically.

Do I need to log in to use the chatbot?

Nope. Just have your order number and email ready – no login needed.

Can Jethro help me with returns or other questions?

Yes. Jethro can guide you to our FAQ at https://jthimports.co.uk/faq/ or help you start a support request.

FAQ -

Name: Lumify Redness Reliever Eye Drops – Bausch + Lomb (2.5ml & 7.5ml, UK Version)
Brand: Bausch + Lomb
SKU: LUMIFY-UK
Price: 14.95 GBP
Availability: InStock
Rating: 4.9 (1374 reviews)

FAQ

❓ What are Lumify® Redness Reliever Eye Drops and why are they so popular?

A top seller in the US, Lumify® by Bausch + Lomb is clinically shown to visibly reduce eye redness in just 60 seconds — and unlike typical drops, there’s no rebound effect. We source the genuine product straight from the States, so you can skip the overpriced panic-buys and customs hassle. If you’ve ever forked out £30 or more last-minute, you’re not alone — we’ve made it simpler, more affordable, and completely hassle-free to get Lumify® delivered across the UK.

❓ What sizes do Lumify® Eye Drops come in?

Lumify® is available in two bottle sizes: 2.5ml and 7.5ml. Both contain the same fast-acting formula — brimonidine tartrate 0.025% — which reduces redness quickly without the harsh rebound effect seen in standard drops. The 2.5ml size is ideal for occasional use, while the 7.5ml offers better value for regular users. At JTH Imports, we stock both, shipped straight from the US — no customs fees, no fakes, just genuine Lumify® at the best UK price.

❓ Is AREDS 2 PreserVision really worth taking?

Definitely. AREDS 2 is a clinically researched supplement designed to help slow the progression of age-related macular degeneration (AMD). The Bausch + Lomb PreserVision formula contains the precise levels of lutein, zeaxanthin, zinc, copper, and vitamins C and E — exactly what many UK opticians recommend. It’s not easy to find the authentic formulation here, which is why we import the genuine version ourselves.

❓ How does shipping work, and when will my order arrive?

We dispatch orders twice a week to keep things cost-effective and customs-friendly. If you order just after a dispatch day, your parcel will be sent in the next round — no need to stress. Once it ships, you’ll receive a Royal Mail tracking number, and delivery is always free and fully tracked.

If you created an account at checkout, you can find your order details and tracking info anytime in your ‘My Account’ area. Checked out as a guest? No problem — you can still contact us via the chatbot for updates, or drop us an email at enquiries@jthimports.co.uk and we’ll be happy to help.

❓ Are your products genuine and safe?

Absolutely — and we genuinely appreciate your caution, especially with so many counterfeits floating around online. At JTH Imports, every product we sell is 100% authentic, sealed, and imported straight from the USA. No UK repackaging, no third-party versions, and nothing dodgy — just the real deal in original American packaging, exactly as you’d find in a Walgreens or CVS. Safe, secure, and exactly what your eyes (or supplements) need.

❓ Can I find similar products elsewhere in the UK?

Yes — you can also visit AREDS2Shop.co.uk, one of our trusted partner sites specialising in eye care and wellness products. Like us, they import directly from the USA, so you get the same high-quality items without customs fees or nasty surprises. We’re proud to work alongside them to make premium eye health products more accessible across the UK.

❓How does the chatbot work?

Our chatbot is here to help with quick, useful info — mainly about shipping updates and providing a direct link to this FAQ page.

Find it in the bottom right corner of your screen.

To get your order’s shipping status, you’ll need to provide your order number (with the #) and the email address you used at checkout — that’s just for security. Once it’s got that, it’ll be happy to assist. For anything more detailed, feel free to reach out to us at enquiries@jthimports.co.uk.

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