When will my order arrive?

We ship once a week — usually Sunday or Monday. If you order Monday morning, expect it the following Tuesday.

Why do you only ship once per week?

We're a small team bringing American products to the UK at the best price. Weekly shipping keeps operations lean, prices low, and delivery consistent.

Someone emailed saying 'I paid £30 for eye drops – I OWN YOU!'?

Yes, and we’re likely printing their label while reading it. All orders are handled with care — but please allow time for weekly dispatch.

What are Lumify Eye Drops and why are they so popular?

Lumify® Redness Reliever Eye Drops by Bausch + Lomb are a US bestseller — clinically proven to reduce redness in just 60 seconds without the rebound effect. JTH Imports offers genuine Lumify shipped directly from the USA, customs-free and cheaper than UK retailers.

What's the difference between Lumify 2.5ml and Lumify 7.5ml?

Lumify Eye Drops are available in 2.5ml and 7.5ml sizes. Both contain brimonidine tartrate 0.025% and work fast to reduce eye redness. The 2.5ml is great for occasional use; the 7.5ml is better value for regular users.

How fast does Lumify work?

Lumify starts working in just 1 minute and lasts up to 8 hours, with no rebound redness.

Is Lumify safe for daily use?

Yes. Lumify is FDA-approved and safe when used as directed up to 4 times daily.

Can I use Lumify with contact lenses?

Yes, but remove lenses before applying and wait at least 10 minutes before reinserting.

Does Lumify cause rebound redness?

Nope. Lumify selectively targets veins in the eye, avoiding the rebound redness effect common with other drops.

Are your products genuine?

Yes. Everything is 100% authentic and imported directly from the United States. No third-party repackaging.

Can I find similar products elsewhere?

Sure – we recommend visiting our partner site AREDS2Shop.co.uk for eye care supplements and more.

How do I track my order at J.T.H Imports?

Use our chatbot Jethro in the bottom-right corner of the screen. Just enter your order number and email to get tracking details instantly.

Where does Jethro get my tracking info from?

Jethro connects to our order system and fetches your Royal Mail tracking details automatically.

Do I need to log in to use the chatbot?

Nope. Just have your order number and email ready – no login needed.

Can Jethro help me with returns or other questions?

Yes. Jethro can guide you to our FAQ at https://jthimports.co.uk/faq/ or help you start a support request.

Self Care - - Page 3

Name: Lumify Redness Reliever Eye Drops – Bausch + Lomb (2.5ml & 7.5ml, UK Version)
Brand: Bausch + Lomb
SKU: LUMIFY-UK
Price: 14.95 GBP
Availability: InStock
Rating: 4.9 (1374 reviews)

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VISINE RED EYE HYDRATING COMFORT (ADVANCED)
£7.98
- 8ml Bottle
- Expiry: 01/25
- Secure Royal Mail Delivery
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VISINE RED EYE HYDRATING COMFORT (ADVANCED)

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